Support

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Stuck, found a bug, or have a question? We're happy to help.

Frequently asked questions

I can't log in

• If you signed up with Sign in with Apple, make sure you use the same Apple ID as when you created the account.
• If you use email and password and forgot it, contact us at info@broccolist.be from the email address of your account and we'll help you reset it.

How do family invites work?

• Open the app → Profile & Settings → Invite people and share the link with a family member.
• They open the link on their iPhone with Broccolist installed and accept the invitation — from then on, meal plans, votes, and grocery lists are shared in real time.

Can I export my data?

• Yes. Email info@broccolist.be from your account's email address and we'll send you an export of your data (GDPR data portability).

How do I delete my account?

• See account deletion — it can be done directly in the app.

Report content or abuse

To report illegal content, infringement, unwanted sharing or abusive behaviour, email info@broccolist.be. Include the content or link, reason and how to contact you. Do not include unnecessary sensitive information. You can leave a household; household administrators can remove members and renew invitation codes. We can investigate, remove content or block an account as appropriate.

AI permission

Change your choice in Profile & Settings → AI privacy. Manual lists and planning do not require AI.